Monitoring & Rebooting
When you’ve got a dedicated service, 24/7 monitoring is very important. You must know if the different processes are running correctly and if there’s any problem with any of them. Yet, it’s an extremely hard and time–devouring task. Having this in mind, we suggest that we take care of this job on your behalf. Our Managed Services solution includes an exceptional monitoring device, which will keep constant track of the different services running on your dedicated service to verify if everything is OK. And in case there is ever any problem, it will automatically notify our system administrators.
In case you are working with business–critical data, it’s extremely important to keep a backup of everything, and even more so if it’s your business data. This is why we provide you with a 50 GB off–server backup storage space with the Managed Services package. You will be able to back up all the crucial data on a special backup server with RAID hard disk drives that belongs to the exact same network. This will render the backup procedure faster than light. And our trained sysadmins can help you configure an automated system that will back up everything without you being required to raise a finger.
Installation & Troubleshooting
In case there’s a specific service or web app that you would like to set up on your dedicated service, but you don’t know how to carry it out, or you come across constant problems configuring everything yourself, we offer you a solution. Our Managed Services package covers installation and troubleshooting procedures, meaning that you will enjoy the full and undivided attention of our system administrators for thirty minutes – more than enough time for them to discover the problem at hand and make things right. And you can also use this time to request them to help you with any other server–related issues you are experiencing.