In spite of the fact that the web hosting service supplied by the different companies seems the same, every provider has a customized platform with its own tweaks and different ways to accomplish specific tasks. That is the reason why, a vast knowledge base will be astonishingly useful both for persons with zero prior experience and for technically experienced individuals who will ultimately find out how particular operations are accomplished, but will lose some time in the process. The purpose of such a knowledge base is to make the hosting service quick and easy to use, sparing users both time and efforts. The outcome is more pleased clients, as they can effortlessly find the information they need, and a lot less work for the technical support team representatives, because usually most of the questions and problems that clients have are already included in the knowledge base. If the articles are expertly written and encompass more topics, you’ll be able to find out more not only about your own account, but also about the hosting service as a whole.
Extensive Online Documentation in Shared Hosting
Our shared hosting packages include a detailed knowledge base where you can find info about all the problems that you might encounter and their solutions. You can acquaint yourself with how to create and manage an electronic mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your email client are accurate, but nonetheless you are unable to send email messages, for example. We have done our utmost to be as comprehensive as possible and to cover all possible options so as to help you save time and energy and to supply you with different solutions for every single issue. The knowledge base comprises educational articles too – both general ones about the hosting service as a whole, and more specific ones, which will acquaint you with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to specific functions and features in every section of the Control Panel, while if you prefer to browse through the whole article collection, you can go to the Help section.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated service include extensive online help documentation where you will find information on all the functions that our in-house developed Hepsia hosting Control Panel offers, in addition to solutions to various questions and predicaments that you might run into. All configuration manuals contain thorough specifications, which implies that you will not need to worry about missing something if you’re aiming to export a MySQL database, for example. The troubleshooting articles cover different viable causes of given issues and the solution for each and every one of them, so in case you are unable to send email messages although you have the right outgoing mail server settings, for example, you can swiftly see what the reason for this may be and recover the issue with several mouse clicks in your email client. As the Hepsia Control Panel has quite a few features, you will be able to find related articles in each single section. In case you’d like to look through all help articles, you can use the Help menu, which is located in the upper right-hand side of the page.