A 99.9% Server Uptime
The chief advantage of building your very own shared hosting platform is that you don’t have to worry about compatibility issues – you design a special set of software applications in such a manner so as to work with a particular set of hardware elements. The outcome is something considerably more steady and dependable, since there are fewer possible risks of failure. We have set up our cloud hosting system using proven hardware elements along with a seriously modified version of SELinux so as to set up an exceptionally secure and safe home for your own personal web sites.
This is why, with each of our Linux shared hosting service packages we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
Other than our cloud hosting system, we have also set up our very own internal network in all our datacenters. Everything is based on enterprise–level hardware elements furnished by Juniper. Besides, on each single router, we’ve installed a firewall with a complex algorithm to successfully sift out all questionable requests.
Therefore, in each of our datacenter facilities – in our US data center, in our UK data center, in our FI data center, in our Eastern Europe data center and in our AU data center, you will enjoy a 99.9% network uptime guarantee. And this guarantee is valid for all hosting packages in every datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you are not delighted by our web hosting services, or if you consider them insufficient, or if you decide that you must have a VPS servers instead of a cloud hosting package – you will receive a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you’ll keep full control of your domain names even if you delete your web hosting account with us.
24/7 Technical Support
If you’ve ever been forced to wait for hours to get a response, you probably know how annoying this can be, especially when your website is at stake. This is exactly why our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be available to you and they will respond to you in under one hour. And the best part is that their average response time is below twenty minutes!